Shopify conversion diagnostics
Understand what shoppers see — and why they may hesitate.
Velora compares your Shopify product data with your live product page, identifies the most important inconsistencies and missing reassurance, and shows the evidence behind every finding.
- Installed from the Shopify App Store
- Billed through Shopify Managed Pricing
- Read-only diagnosis by default — nothing on your store is changed
The real Findings view
One finding, with its evidence attached.
This is the Findings interface merchants use, with an anonymised example product. Every section below is generated from observed data, never from a template.
Example product
Product images not detected on the live page
Your Shopify product holds several images, but none were detected in the captured product page markup.
What Velora observed
- 6 of 6 product images in Shopify have no alt text.
- Shopify holds 6 images for this product, but 0 product images were detected on the Desktop page.
- Shopify holds 6 images for this product, but 0 product images were detected on the Mobile page.
Observed comparison, not an AI interpretation.
Sources
Captured Desktop and Mobile at the time of the diagnosis
What this may mean
Based on the available evidence, shoppers may reach this page without the visuals you expect them to see, which may create hesitation.
Supporting evidence
From Shopify
- Alt-text coverage in Shopify: 0%.
- Shopify image count: 6.
From the live page
- 0 product image elements were detected in the markup. (page HTML · pattern-matched · Desktop)
- 0 product image elements were detected in the markup. (page HTML · pattern-matched · Mobile)
Evidence pointing the other way
- A product media gallery component was detected. (page HTML · pattern-matched · Desktop)
- A product media gallery component was detected. (page HTML · pattern-matched · Mobile)
Evidence
Strongly supported — observed directly on your Shopify data and your live page.
What this does not prove
- Read from the page's raw HTML. We could not confirm whether the element is actually visible to a shopper.
- Lazy-loaded galleries often ship only the first image in the initial HTML.
- Velora read the page HTML only. It did not inspect the rendered visual state.
Recommended correction
Check that the product gallery is present in the delivered page and not loaded only after interaction.
Shopify versus your live page
The difference between what you entered and what is delivered.
Velora reads your Shopify product data, then reads the product page a shopper actually receives, and reports where the two do not agree.
6 product images, 0 with alt text
0 product images detected in the captured markup
A gallery discrepancy worth checking on the live page
Not detected in the captured page
Product description of 140 characters
Same short description delivered to shoppers
Too little information to answer common pre-purchase questions
Confirmed absent from Shopify
No shipping policy content published
No shipping reassurance detected on the product page
Delivery expectations are left unanswered at the decision moment
Confirmed absent from Shopify
3 variants configured
Variant selector detected, price detected
No discrepancy — this part of the page agrees with Shopify
"Not detected" means Velora did not find it in the page it captured. It is not proof that it is missing for every shopper.
Evidence, not guesses
Every finding carries where it came from.
Velora separates deterministic observations from interpretation. Rule-derived findings are never presented as AI reasoning.
Provenance
Each statement names its source: your Shopify data, or the product page Velora captured.
Device and timestamp
Desktop and mobile captures are recorded separately, with the time they were read.
Extraction method
How the signal was obtained — for example structured data, or a pattern match in the page HTML.
Evidence going the other way
Signals that contradict a finding are shown next to it instead of being hidden.
Evidence strength
Stated in words, based on how much observed data supports the finding.
Limitations
What the evidence does not prove is written out, in plain language, on the finding itself.
Prioritised findings
The most important findings first, in the order shoppers meet them.
Findings are grouped by the moment in the visit they belong to, so you fix the earliest blocker rather than the loudest one.
1. They find you
How the product is described and presented before the page even opens.
2. They look
What the product page actually delivers: visuals, description, variants.
3. They hesitate
Missing reassurance — delivery, returns, contact, and unanswered questions.
4. They buy
What stands between an interested shopper and a completed order.
Velora does not publish success probabilities or revenue estimates. It reports what it observed and how strongly it is supported.
Product selection
You choose the product page Velora looks at.
Pick the product that matters to you right now — a new launch, a bestseller, a page you suspect. Velora diagnoses that page, and tells you which products it can and cannot reach.
- Only published products with a publicly reachable product page can be analysed.
- Products that cannot be reached are listed with the reason, not silently skipped.
- You can run the diagnosis again on another product at any time.
Shopify integration and trust
Built to Shopify App Store standards.
OAuth installation through Shopify
You install Velora from the Shopify App Store and approve the access it requests. No tokens to paste.
Shopify Managed Pricing
Subscriptions, upgrades and cancellations are handled by Shopify. Velora never processes a card.
Store-level data isolation
Every diagnosis, finding and capture belongs to one store and is only visible to that store's account.
No customer or order data
The current diagnostic does not read customers, orders or sales data.
Nothing changes during a diagnosis
A diagnosis only reads. Velora does not modify your Shopify content while it runs.
AI fixes require your action
Where an AI fix is offered, it is applied only after you review it and explicitly confirm.
Pricing
Plans through Shopify Managed Pricing.
You choose your plan inside Shopify. The allowances below are the ones Velora actually enforces.
Free
$0/month
- 1 diagnosis in total
- 3 AI fixes in total
- 1 connected store
- Findings and evidence always included
Starter
$29/month
- 2 diagnoses per month
- 25 AI fixes per month
- 1 connected store
- Findings and evidence always included
Growth
$79/month
- Unlimited diagnoses
- 150 AI fixes per month
- Up to 3 connected stores
- Findings and evidence always included
Pro
$199/month
- Unlimited diagnoses
- 600 AI fixes per month
- Up to 10 connected stores
- Findings and evidence always included
Roadmap
Coming soon
These capabilities are not available today. They are listed so you know where Velora is going, not what it already does.
- Coming soonRendered-page and screenshot evidenceEvidence based on the page as it renders visually, in addition to the delivered HTML.
- Coming soonAI-interpreted conversion diagnosesInterpretation layered on top of the deterministic observations you already get.
- Coming soonAsk VeloraA conversational way to question a finding and its evidence.
- Coming soonAggregated commerce-funnel contextFindings placed in the context of the wider funnel.
- Coming soonMerchant feedback and governed learningYour corrections feeding a reviewed, governed learning loop.
See your product page the way your shoppers do.
Install through Shopify and choose the product you want to analyse.